A comprehensive list of shipping times can be found in our Shipping Policy.

An email with the tracking information and a link to monitor the progress of your shipment will be sent to you once your order has been dispatched.  

You can also track your order here.

To change your shipping address, please e-mail the updated address to hello@chargifyus.com.

Please include your order number and correct address.

Once the order ships, we can no longer change the address. You will have to contact the shipping company directly. If this is the case, contact our support team and, they will assist you. 

All cancelation requests must be made asap. Once you've received the e-mail stating your order has shipped, it can no longer be canceled.

To submit a cancellation request, please e-mail hello@chargifyus.com, contact us through chat or social media. Please include your order number and name. 

Do you have the right plug for your charger?
It's important to know that some chargers need a Quick Charge 3.0 plug, while others require a USB C Power Delivery plug. If you use the wrong plug, the charger won't work.

To find out which plug your charger needs, please check the product details page.

Is your charger compatible with your devices?
Please check the "compatibility" section on the product details page to make sure it works with your devices.

For more information about our refund policy, click here.

We have a 30-day money back guarantee, which means you have 30 days to request a return.

Read more about our refund policy here.

Please inspect your order upon reception and contact us immediately with a photo or video if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

We currently accept PayPal as our payment method. Since we’re just starting our small business, we're keeping things simple for now, but we plan to add more options soon!

Reach out to us via email, live chat, or social media.

✉️ hello@chargifyus.com