RETURN POLICY
We proudly offer a 30-day money-back guarantee, giving you a generous window of 30 days to initiate a return request. Please take a moment to review our refund policy for a complete understanding.
To qualify for a return, your item must meet the following criteria: it should remain in the exact condition as when it was originally received, unused, and still in its unaltered, original packaging. Please ensure your return package includes all accompanying items, such as user manuals, parts, and accessories. Regrettably, any return showing signs of being opened, used, or damaged will immediately forfeit eligibility for a refund or exchange.
Our return policy does not extend to instances of a change of mind or compatibility issues (if the product packaging has been unsealed). It is essential to thoroughly verify that your device is indeed compatible with our chargers and accessories prior to your purchase.
Exceptions / non-returnable items
Certain items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember that your bank or credit card company can process and post the refund.
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